Data Recovery
Here at EDR in Edinburgh we pride ourselves on providing amazingly fast Data Recovery Services for all systems including PC's, Laptop's, Mac's, External Drive's, Server Raid Systems, NAS Devices, USB Sticks and Camera Media.We offer a super quick, easy and reliable Data Recovery service, that will reunite you with your data in no time! We successfully recover data from all of the leading computer manufacturers including Dell, Apple, HP, Seagate, Maxtor, Hitachi, Western Digital, IBM and Toshiba. Whatever system you have been using and need the data to be recovered from, we can offer a fast turnaround. Give us a call on 0131 3570364 for a free quote today!
EDR Packages and Pricing
Our 3 packages have been created with you in mind.You can either save money and wait a few days, or get your data recovered urgently with our “critical service”.
- Standard - £249 - 2-4 working days
- Express - £399 – 1-2 working days
- Critical - £599 – 24 hour turn around
*The above prices are fixed unless your disk has a mechanical failure.
We have Head offices in Belfast and London, where we operate a daily drop off service. If this is not an option for you, then you can send your hard drive to us via a next day postal or courier service
EDR has been offering our essential data recovery services for over 10 years and have now recovered data for thousands of customers throughout the UK. EDR aims to be the quickest and most qualified Hard Drive Data Recovery Company in the UK and Ireland. Give us a call today on 0131 3570364 to speak with one of our professional engineers for a quick quote.
All Major Hard Disk Manufacturers Serviced
We can recover data from any laptop, external drive system, or any system that you need to retrieve data from. Here is a list of some of the leading disk manufacturers that we can help out with: Seagate 7200.11 Disks, IBM Deskstar Disks, Western Digital Caviar Disks, Toshiba Laptop Disks, Quantum Scsi Disks, Maxtor Diamond Max series Disks, Fujitsu MPG Disks and Hitachi Travelstar Disks.If your disk manufacturer is not listed, that is ok, we can still help you, just give us a quick call to discuss your specific requirements on 0131 3570364.
95% of Data Recovered
EDR is delighted to be able to confidently state that we recover all of the data in 95% of Hard Drive Data Recovery projects. That is both with internal and external hard drive systems. With over 10 years of experience, you have the peace of mind that you are in safe hands and will get the best possible quality of service.
Our Guarantee – Pay Nothing if Data is not Recovered!
At EDR we offer a No Fix No Fee Service, so you will not have to pay anything if we don’t manage to recover your data.
We also recover data from systems provided by all Apple Mac, Windows, Linux and Unix systems. Therefore, no matter what system you are using, be it: Apple HFS+, NTFS, Ext2, Ext3, Ext4, XFS or ZFS EDR can offer professional data recovery services.
Data Recovery Error Messages that you may have encountered:
- Accidental reformatting of partitions, Accidental Deletion of Data, Virus Problems
- Actuator Failure
- Bad file name
- Bad master directory block
- Bad sectors
- Cannot access <drive> because a disk error occurred
- Clicking / Ticking / Scratching / Grinding Sounds
- Directory not found
- Drive not installed
- Drive not working after Power Surge
- Error reporting ' Primary Master disk failed, Press F1 to continue'
- Firmware update failure
- Freezing or locking up the computer or buring smell from system
- Front red light on system not displaying
- Hard disk is unable to be accessed ( Inaccessible drive or partition )
- No such volume
- Not a Macintosh disk
- Not an HFS volume
- Not detected by computer's CMOS/BIOS
- Not spinning, Not powering on at all
- Power surge or power spike
- RAID Array failed
- RAID array initialisation
- RAID controller failure
- RAID controller failure
- RAID corruption
- RAID disk failure
- RAID disk overheat
- RAID drive incompatibility
- RAID drive overheat
- RAID rebuild failure
- RAID rebuild not completed correctly
- Segment Loader Error
- The disk <drive> cannot be accessed
- The disk is seen in Operating System but asking to be formatted
- Unable to boot computer due to system getting dropped.
- Water or Liquid spilled on Hard Disk
- You receive a question mark when you boot up the Mac system.
How it Works
From the customers perspective the process is really simple: call us on 0131 3570364 and then send us your disk. However if you would like a quick overview of how we go about retrieving data, please see below:
Each system is different, and we customize our process to the needs of the individual. However there are certain things that we do as a failsafe process every time. Below is an outline of our standard procedures.
When we start working on any disk we always make sure that we image all disks. This ensures that the integrity of your original disk is kept intact. Then we extract your data from the imaged disk.
Hard drive systems support various different interfaces. Some of the interfaces supported include: PATA Hard Drives, SATA Hard Drives, Portable Hard Drives, Mobile Hard Drives, IDE Hard Drives, SATA Hard Drives, SATA II Hard Drives, SATA 2 Hard Drives, SATA III Hard Drives, SATA 3 Hard Drives, eSATA Hard Drives, SAS Hard Drives, SCSI Hard Drives, iSCSI Hard Drives, ESDI Hard Drives, Fibre Channel Hard Drives, USB Hard Drives, Firewire Hard Drives and PCMCIA Hard Drives.
Our Simple 5 Step Data Recovery Process
Step 1 – Give us a Call/ Drop Us an Email
Set up a super-fast data recovery service for one or more disks by firstly making contact. Give us a call on 0131 3570364 or drop us an email at the following email address: support@edinburghdatarecovery.co.uk.
Step 2 – Get your device over to us
Once you are happy, there are 2 options to get the disk over to us quickly
- Post/ Courier
- Drop in Service
Postal / Courier Service
Here at EDR we advise our customers to send in their hard disks via Royal Mail Next Day Special Delivery. We feel that is the best option, due to the fact that they offer up to £500 insurance and provide a service that delivers the disk to our door the very next day.
Include a covering letter with the following information:
Please include a letter that outlines your Full Contact Details (Full Name, Full Postal Address, Phone Number, Email Address).
If you can also write which service that you wish to use from our 3 options above, Standard, Express or Critical.
NB. If the service is not provided in your package then we will deliver our “Standard Service” by default.
Our Address
EDR - Edinburgh Data Recovery
83 Princes Street,
Edinburgh,
EH2 2ER
Step 3 – Disk Arrives and is Inspected
The minute your Hard Disk lands in our office we will inspect it and perform a full diagnostic to assess the issues and the level of data recovery that we can retrieve from your Hard Disk. At this point you are under no obligation to pay us. We will then get in touch as soon as we have decided on the outcome. We normally advise customers that they will hear from us within 24 hours, our normal Standard Recovery process takes in the region of 48-96 hours to complete.
Step 4 – Your Data is Recovered and Saved
We will email you to confirm and ask you to pay for your data recovery service. When payment is received we will back up the data onto your preferred media, normally DVD or portable hard disk.
Step 5 – Your data will be sent back to you
This is the best bit! You will receive your recovered data direct to your door via Next Day Courier Service. Our target is to always recover data within 24-96 hours of receiving disks. Our aim at MDR is to provide the fastest turn around at the best price in the UK and Ireland.
For further information on our Data Recovery Services or to discuss a Data Recovery Quote call us on 0131 3570364, or email us to the email addresses below. Our opening hours are Monday - Friday 9am - 6pm GMT.
For more information, support updates, or to request a quote, please email: support@edinburghdatarecovery.co.uk